Shipping & Refund Policy
Shipping Policy
At With Mazal, we’re committed to delivering your order with care.
Orders typically ship within 7–10 business days, depending on order volume.
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that delivery times may vary due to carrier delays, high demand, or other factors outside of our control.
Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking updates to appear.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order details.
We may occasionally offer free or discounted shipping promotions.
International Orders
International shipments may be subject to:
- Customs duties
- Import taxes
- Additional fees
These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If an order is returned, additional shipping fees may apply.
Delays, Lost, or Stolen Packages
We are not responsible for delays caused by shipping carriers.
If your package is marked as delivered but cannot be located, please contact the carrier directly. If you need help, reach out to us at withmazalshop@gmail.com.
Refund & Support Policy
All sales are final and we do not accept returns or exchanges.
However, if there is an issue with your order, we’re here to help. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at withmazalshop@gmail.com with your order number and photos of the issue.
We will review the situation and work with you to make it right.